Property management chatbot engages renters via chat and text using artificial intelligence and machine learning. The innovative chatbot developed by Yardi uses a combination of artificial intelligence and natural language processing to answer questions unique to each company and property. Chat IQ improves the customer experience for renters by providing immediate, intelligent and accurate responses to chat and text messages even when a business is closed.
Leasing agents may a conversation in real time.
Property staff can view aggregated chat information in a dashboard that displays data by channel, average dialogue length and more. Chat IQ also has conversion rate optimization features to guide website visitors to view available units, schedule tours or apply online.
The product helps property management companies convert more prospects by delivering better service, more quickly at a time when an increasing amount of rental processes are occurring virtually.
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